The primary purpose of this role is to become an expert in client services. You will be expected to lead accounts, driving high levels of satisfaction and seeking out new business opportunities as the main senior point of contact.
Your focus will be on ensuring the smooth running of client services teams and accountability for meeting the business objectives of the clients, both strategically and financially.
You will be seen as a key ambassador for the company and its values.
ResponsibilitiesClient Services Management
Product/Task Leadership and Accountability
Team Orientation/ Collaboration
•Agency experience preferred
•The ability to coordinate multiregional client teams – globally and locally
•Extensive healthcare advertising experience gained from an agency environment
•Strong people management skills with a passion for nurturing junior staff members
•Experience working on digital projects
•Excellent verbal, listening and communication skills
•Confident when delivering presentations
•Proactive and solution focused – ability to anticipate client requirements
•Resilience and gravitas
•Solution focused – suggestion of ideas and recommendations where appropriate
At Syneos Health Communications, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality of life balance.
Syneos Health Communications is the only healthcare communications network that is part of a company on the frontlines of healthcare, with a clear view into the everyday complexities of life and health. As part of Syneos Health™, our agencies — consisting of leading brands and experts in advertising, branding, public relations, managed markets and medical communications — are engaged in every point of influence in health, providing real-world insight into markets and audiences in ways that no other partner could.
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