Analytics & Reporting Manager

Updated: November 18, 2021
Location: London, ENG, United Kingdom
Job ID: 137435

Overview

Base location: London
Regions covered: United Kingdom 


This client facing role will be responsible for delivery of analytical and reporting services across Europe pharmaceutical Field Sales Teams to ensure the usability of customer, territory, and sales information to drive field effectiveness through incentive compensation administration, reporting dashboards, and territory analysis. This role will be a critical part of the client support team and will work with Sales and Operational Leadership to understand field/customer business objectives, design and configure reports and dashboards, and administer ongoing territory alignments, reporting and incentive compensation payouts. This role will partner with local country leadership, European operations team, and U.S. functional experts to ensure best practices and quality deliverables are achieved for internal and client deliverables.

Responsibilities

• Understand client and internal business reporting objectives
• Primary client contact for reporting, including requirements gathering, report development, testing, deployment/training, and end-user support for reporting deliverables
• Participate in Incentive Compensation (IC) design discussions and data requirements, with responsibility for ongoing calculation and administration of Scorecard and Payout reporting per approved IC plan documents
• Participate in Targeting & Alignment design discussions and data requirements, with responsibility for administration of ongoing adjustments per agreed upon business rules
• Provide direction and perform quality control functions on all deliverables including standard and ad hoc reports
• Lead design of new reporting initiatives, including development and maintenance of project requirements, timelines, and status reporting documentation
• Create case studies identifying business trends regarding sales force metrics

Job Requirements

• Analytics & reporting experience in support of client or internal business unit, preferably in Pharmaceutical Sales environment
• Fluent in English, with other European languages preferable but not required
• Experience across multiple reporting tools, data sets and proficiency, preferably with Veeva (salesforce.com) platforms and Reporting Analytics tools, as well as strong MS Office/Excel experience
• Strong analytical, mathematical, and quantitative skills
• Excellent communication and project management skills in supporting clients or internal business unit (either in vendor services role or internal business unit support)
• Consultative approach in interacting with all levels of client and internal management in a variety of functional areas including sales, marketing, and sales systems
• Strong client relationship management skills
• Knowledge of sales and marketing function with ability to anticipate needs, make recommendations and respond to ad hoc requests quickly and appropriately.

At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognise our people by providing valuable benefits and a quality of life balance.

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialised. Here, each day brings an opportunity to take ownership of a new challenge. Teaming with some of the most talented clinicians in the industry, you'll improve patient outcomes and work in a dynamic environment to create better, smarter, faster ways to get biopharmaceutical therapies to patients. By joining Syneos Health, you’ll be connected to our multitude of career paths and pipeline of employment opportunities.
WORK HERE MATTERS EVERYWHERE | How will you accelerate improving patient outcomes?
Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Vet/Disabled)

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