Account Director (CTR)

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Updated: December 1, 2021
Location: London, ENG, United Kingdom
Job ID: 137943


You provide the vision, set the pace and inspire success.

There is one thing you do that is exceptional: lead. You formulate a plan and focus your team to solve the unsolvable, beat the unbeatable and come out on top. Your capacity to creatively strategize, motivate , and elicit achievement makes you the right fit for this vital Account Director role with Syneos Health PR Group.


We are looking for an energetic and entrepreneurial candidate who can help to rapidly grow our clinical trial recruitment and retention practice, within the PR business. You will have direct experience of managing trial recruitment and retention programmes, either in a pharma company or in an agency setting,

You should approach work through a commercial lens, and be comfortable in dealing directly with senior leadership within our client organisations, as well as building strong relationships with internal colleagues in different functions. You are a self-starter, able to overcome hurdles, and bring passion and excellence to everything you do. You should have a track record of innovating and pushing the boundaries to ensure competitive advantage and excellent outcomes for clients.

Core requirements:
• Strong clinical trial recruitment experience
• Excellent interpersonal skills
• Excellent client relationship skills
• Strong communication skills (verbal & written) as well as presentation abilities
• Ability to flex style according to the needs of clients and teams
• Experience leading clinical trial recruitment programmes
• Knowledge/ experience of working across multiple markets
• Comprehensive knowledge of and adherence to clinical trials ethical and regulatory standards
• Able to understand clients business goals within the context of the external environment
• Ability to work effectively under pressure
• Ability to network within complicated internal structures and influence peers without authority


Responsibilities include, but are not limited to:
• Provide strategic recommendations and develop integrated communications recruitment plans for clinical trial studies
• Track progress of subject enrollment and recommends adjustments on study-by-study basis
• Prepares reports for sponsors and clinical operations on progress and results
• Collaborates with clinical and commercial new business development teams on recruitment needs for bid and proposal preparation
• Participates in capabilities presentations and/or bid defenses with potential new sponsors and develops/maintains client relationships
• Assures adherence to good scientific, ethical, and regulatory standards
• Quality and efficiency assurance to CTR programmes
• Assist in development of tracking and measurement of recruitment
• Oversees project budgets to ensure costs are within budget and client satisfaction

Job Requirements

  • Educated to degree level
  • Agency experience or the equivalent experience with an agency model / in house
  • Demonstrated results in clinical trial work, client service and account leadership
  • Passion for both traditional and digital communications
  • Ability to balance strategic thinking with plan execution
  • Strong presentation and interpersonal skills
  • Highly accountable and organized with excellent time management skills

At Syneos Health Public Relations, the possibilities are infinite. Because of our “no walls, no limits” philosophy and entrepreneurial spirit, our employees have the opportunity and potential to work on projects beyond their years of experience. The only limitations here are those that are self-imposed, and we make sure to reward staff based on talent, not title.

Syneos Health Communications is the only healthcare communications network that is part of a company on the frontlines of healthcare, with a clear view into the everyday complexities of life and health. As part of Syneos Health™, our agencies — consisting of leading brands and experts in advertising, branding, public relations, managed markets and medical communications — are engaged in every point of influence in health, providing real-world insight into markets and audiences in ways that no other partner could.

WORK HERE MATTERS EVERYWHERE | How will you accelerate bringing new therapies to patients?

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