Remote Product Specialist - Midlands

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Updated: March 28, 2023
Location: Birmingham, ENG, United Kingdom
Job ID: 147464


The role of the Remote Product Specialist on the team will be to support the launch of a new Insomnia product across the UK. Within their assigned role the Remote Product Specialist will be responsible for bringing about an understanding of the function of the product and its data in helping patients with Insomnia. The Remote Product Specialist will support UK advocacy and formulary deployment and marketing follow-up opportunities from digital contacts. The Remote Product Specialist will be able to intelligently identify the appropriate engagement channel for the Healthcare professionals (HCPs), gain consent and apply data and insight to drive a smart, informed and value-based conversation with customers.


  • Coverage of an agreed region or territory while identifying and developing HCP value-based interactions using approved materials/media, along with company data and insights to proactively interact across primary and secondary care whilst ensuring alignment to national and regional launch strategy
  • Will ensure interactions are delivered with competency and quality building a strong differentiated approach to customer interactions to establish the brand and the company
  • To create, adapt and deliver on a well-defined business plan within budget and agreed timelines
  • To deliver key performance metrics including, sales goals, activity and other business metrics as deemed suitable
  • Use of Veeva Customer Relationship Management system to support planning, targeting, segmentation, sequential selling, territory analysis and administration to the desired level of quality
  • Provide periodic qualitative feedback on the effectiveness of communication and detailing support materials and on the main objections received from HCPs
  • Educate healthcare professionals on the safe, appropriate, and effective use of the product to ensure optimal patient outcomes
  • Identify HCPs with a special interest in Insomnia to support the advocacy of our customer’s product and assess their importance to the local business

Job Requirements

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we take into consideration transferrable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

  • Fulfils legal requirements for medical reps in the country e.g., ABPI
  • Bachelor’s Degree – Life Sciences preferred
  • Valid driver’s license required
  • Product launch experience desirable, especially in GP, CNS and/ or Neurology
  • Current relationships with HCPs with an interest in Insomnia, including Primary Care GPs, GPs with special interest, Nurses and Nurse Practitioners, and Psychiatrists and Neurologists will be a distinct advantage
  • Experience in applying a multi-channel approach including the use of e-detailing, remote call applications and other digital approaches e.g., omnichannel
  • Strong drive for achievement and willingness to challenge the status quo to deliver results
  • Outstanding territory business planning, management, and organisation skills, ensuring planning and administration are completed

Interviews may be conducted in person at an on-site interview location. For any in-person interviews, local Covid safety guidelines will be followed.

At Syneos Health, we believe in providing an environment and culture in which our people can thrive, develop and advance. We reward and recognise our people by providing valuable benefits and a quality of life balance.

About Syneos Health Syneos Health® (Nasdaq:SYNH) is a fully integrated biopharmaceutical solutions organization purpose-built to accelerate customer success. We lead with a product development mindset, strategically blending clinical development, medical affairs and commercial capabilities to address modern market realities.

To learn more about how we are Shortening the distance from lab to life®, visit or subscribe to our podcast.

Why Syneos Health? Join a game-changing global company that is reinventing the way therapies are developed and commercialised. Here, each day brings an opportunity to take ownership of a new challenge. Teaming with some of the most talented clinicians in the industry, you'll improve patient outcomes and work in a dynamic environment to create better, smarter, faster ways to get biopharmaceutical therapies to patients.  By joining Syneos Health, you’ll be connected to our multitude of career paths and pipeline of employment opportunities.

WORK HERE MATTERS EVERYWHERE | How will you accelerate improving patient outcomes?

Syneos Health is an affirmative action/equal opportunity employer (Minorities/Females/Vet/Disabled) 

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